SHUTTLE AM (GEN 5)
POWER, PRECISION & POSSIBLITY
We gave the all-new Shuttle AM a serious power upgrade, and you’ll feel it with every pedal stroke. The new Gen 5 Bosch Performance Line CX drive unit delivers up to 120Nm of torque and 750 watts of peak power, customizable through the eBike Flow app. It delivers quicker engagement, punchier acceleration, and seamless climbing across challenging terrain. The new eMTB+ mode takes things further, adapting in real time to your pedal input and trail conditions for intuitive, dialed-in support right when you need it. And with the Team build weighing just 47.5 lbs (21.5 kg)
BUILD SPECS
RIDE EAGLE 70/90
FRAME: Shuttle AM Carbon FT/Alloy RT
REAR SHOCK: RockShox Super Deluxe Select
FORK: RockShox Lyrik Select+ 29”, 44mm offset, 160mm
HEADSET: Pivot Precision Sealed Cartridge
REAR DERAILLEUR: Sram Eagle 90 Mechanical Transmission 12-Speed
SHIFTER: Sram Eagle 90 Mechanical Transmission 12-Speed - Single Click
CASSETTE: Sram XS-1270 Eagle Transmission 10-52t
CHAIN: Sram Eagle 70 Flattop 12-Speed
CRANKSET: FSA CK-220/IS Armset 34t - 160mm
BRAKES: Sram DB8 Stealth 4-piston
ROTORS: F - Sram Centerline Centerlock - 200mm | R - Sram Centerline Centerlock - 200mm
DRIVE UNIT: Bosch Gen 5 Performance Line CX 800Wh
DISPLAY: Bosch System Controller w/ Mini Remote
HANDLEBAR: Phoenix Race Low Rise Aluminum
GRIPS: Phoenix Factory Lock-On
STEM: Phoenix Team Enduro/Trail
SEATPOST: JD YSP23GLS, 130-150mm (SM), 150-170mm (MD), 180-200mm (LG-XL)
SADDLE: Pivot Ride E-Bike
WHEELS: DT Swiss E532, 30mm - 29” | F - 15x110 / R - 12x157
TIRES: F - Maxxis Minion DHF 29” x 2.5” WT, TR, 3C, EXO+, MAXXTERRA | R - Maxxis Minion DHRII 29” x 2.4” WT, TR, 3C, EXO+, MAXXTERRA
MOTOR: BOSCH Gen 5 Performance Line CX
BATTERY: BOSCH PowerTube 800 W/h
SIZES: SM | MD | LG | XL
PRO XO EAGLE TRANSMISSION
FRAME: Shuttle AM Full Carbon frame
REAR SHOCK: RockShox Super Deluxe Ultimate
FORK: RockShox Zeb Ultimate 29”, 44mm offset, 160mm
HEADSET: Pivot Precision Sealed Cartridge
REAR DERAILLEUR: Sram X0 Eagle Transmission 12-Speed
SHIFTER: Sram AXS Pod Controller
CASSETTE: Sram X0 1295 Eagle Transmission 10-52t
CHAIN: Sram X0 Eagle Flattop 12-Speed
CRANKSET: Praxis Alloy eCranks E-MTB 34t - 160mm
BRAKES: Sram Maven Silver 4-piston
ROTORS: F - Sram HS2 Centerlock - 200mm | R - Sram HS2 Centerlock - 200mm
DRIVE UNIT: Bosch Gen 5 Performance Line CX Race Edition 800Wh
DISPLAY: Bosch Kiox 400C w/ Mini Remote
HANDLEBAR: Phoenix Race Low Rise Carbon
GRIPS: Phoenix Factory Lock-On
STEM: Phoenix Team Enduro/Trail
SEATPOST: OneUp Dropper V3 150mm (SM), 180mm (MD), 210mm (LG-XL)
SADDLE: Pivot Ride E-Bike
WHEELS: DT Swiss HX1501 w/ DT Swiss 350 hub & 36t Star Ratchet 30mm - 29” | F - 15x110 / R - 12x157
TIRES: F - Maxxis Minion DHF 29” x 2.5” WT, TR, 3C, EXO+, MAXXTERRA | R - Maxxis Minion DHRII 29” x 2.4” WT, TR, 3C, EXO+, MAXXTERRA
MOTOR: BOSCH Gen 5 Performance Line CX-R
BATTERY: BOSCH PowerTube 800 W/h
SIZES: SM | MD | LG | XL
TEAM XX EAGLE TRANSMISSION
FRAME: Shuttle AM Full Carbon frame
REAR SHOCK: Fox Factory Float X
FORK: Fox Factory 36 29”, 44mm offset, GRIP X2 - 160mm
HEADSET: Pivot Precision Sealed Cartridge
REAR DERAILLEUR: Sram XX Eagle Transmission 12-Speed
SHIFTER: Sram AXS Pod Controller
CASSETTE: Sram XS-1270 Eagle Transmission 10-52t
CHAIN: Sram Eagle 70 Flattop 12-Speed
CRANKSET: Sram XX 1297 Eagle Transmission 10-52t
BRAKES: Sram Maven Ultimate 4-piston
ROTORS: F - Sram HS2 Centerlock - 200mm | R - Sram HS2 Centerlock - 200mm
DRIVE UNIT: Bosch Gen 5 Performance Line CX Race Edition 800Wh
DISPLAY: Bosch Kiox 400C w/ Mini Remote
HANDLEBAR: Phoenix Race Low Rise Carbon
GRIPS: Phoenix Factory Lock-On
STEM: Phoenix Team Enduro/Trail
SEATPOST: OneUp Dropper V3 150mm (SM), 180mm (MD), 210mm (LG-XL)
SADDLE: Pivot Ride E-Bike
WHEELS: DT Swiss HXC1501 w/ DT Swiss 350 hub & 36t Star Ratchet 30mm - 29” | F - 15x110 / R - 12x157
TIRES: F - Maxxis Minion DHF 29” x 2.5” WT, TR, 3C, EXO+, MAXXTERRA | R - Maxxis Minion DHRII 29” x 2.4” WT, TR, 3C, EXO+, MAXXTERRA
MOTOR: BOSCH Gen 5 Performance Line CX-R
BATTERY: BOSCH PowerTube 800 W/h
SIZES: SM | MD | LG | XL
BOSCH POWERMORE 250 RANGE EXTENDER AVAILABLE SEPARATELY
Graphics, colors, and specifications are subject to change without prior notification.
GEOMETRY
Bosch Performance Line CX-R Drive Unit
Pro and Team builds feature the Bosch CX-R drive unit, a race-tuned version that’s 100 grams lighter and delivers faster, more aggressive power delivery.
The CX-R drive unit features a titanium crank spindle and ceramic bearings for lightweight durability.
The exclusive Race mode, delivering aggressive, high-torque output with rapid pedal response.
The standard Bosch Performance Line CX drive unit comes equipped on Ride builds.
The Pivot X Bosch Flow App
The Bosch x Pivot Cycles Flow app is a user-friendly mobile tool designed for seamless connectivity with Bosch-powered e-bikes. Users can select from 7 modes, including Turbo, eMTB-shortcrank, Sport, and Tour+. The app offers essential features like recommended maintenance intervals, a Pivot/Bosch dealer locator, and real-time charge percentages and estimated range, all in one easy-to-navigate platform.
FOX LIVE VALVE NEO
Live Valve Neo takes the already efficient dw-link® platform and makes it even more effective, delivering real-time suspension control for a planted, confident ride.
Built on Neo, the fastest wireless protocol in cycling, Live Valve Neo reacts 100 times faster than Bluetooth for real-time suspension performance across any terrain.
Firm mode delivers a supportive feel on climbs and traverses, opening instantly when the trail gets rough.
Available on Team Builds.
tech specs
FAQS
Which size bike should I purchase?
How do I set the sag on my bike?
Is a range extender available for the Shuttle AM?
How wide of a tire can I run on the AM?
What size rear wheel can I use on the Shuttle AM?
What Rotors will fit on the Shuttle AM?
What travel fork can I use on my Shuttle AM?
What is the fork offset on the Shuttle AM?
What is the eye-to-eye shock length and stroke length on the Shuttle AM?
If I want to run a different brand of shock on my Shuttle AM, what else do I need to know?
What do I need to know about Fox Live Valve NEO?
How do volume spacers effect the suspension feel?
What volume spacers are used in the Shuttle AM shock builds?
What volume spacers are used in the Shuttle AM fork build options?
Can I put a coil-over shock on my Shuttle AM?
What is the “flip chip” on the Shuttle AM and when would I want to use it?
How do I use the geometry adjust flip-chip system?
Can I mount a chainguide on my Shuttle AM?
What kind of rear derailleur hanger does the Shuttle AM use?
What rear axle does the Shuttle AM use?
What hub/wheel spacing does the Shuttle AM use?
What headset do I need for the Shuttle AM?
What size seatpost does the Shuttle AM use?
What size seat clamp does the Shuttle AM use?
What is the maximum seatpost insertion depth on the Shuttle AM?
What chainring sizes can I use on the Shuttle AM?
What is the Shuttle AM's rider weight limit?
How much does it weigh?
What are the torque specs?
What are the specs of the Bosch Performance Line CX and CX-R systems on the Shuttle AM?
Where can I learn more about the Bosch Drive System?
Is there a smartphone app for the Bosch system on the Shuttle AM?
Are there other display options for the Shuttle AM?
Can I adjust the assist levels of the Shuttle AM?
Can I remove the battery if I need to charge it off the bike?
Where is the Speed Sensor on the Shuttle AM?
What is the Q factor of the cranks on the SX drive unit used on the Shuttle AM?
How do I set up the SRAM Eagle AXS Transmission on my Shuttle AM?
Are the components of the Bosch Performance Line CX System waterproof?
How long does it take to recharge the battery?
How many miles can I get out of each battery charge?
How many times can you recharge the battery before you have to replace it?
What should I do if I am not going to ride my Shuttle AM for a long period of time?
Who do I contact if I have questions or issues with the Bosch System or Bosch Flow App?
If my drive unit breaks, is my local bike shop going to be able to repair it?
What happens if my drive unit breaks—am I stranded on the trail?
What kind of maintenance do I have to do on the drive unit and how often?
Does the Shuttle AM have a throttle?
How fast can I go on the Shuttle AM?
Can I use an aftermarket link from a third party on my Shuttle AM?
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Product information
Please check out the questions and answers below. You can also reach out to our customer service team here. We also offer chat below, or you can email us directly at: shop@veloworkshop.co.nz
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We offer a range of payment options. Please note that your billing address must match the address on your credit card statement.
Choose your Payment Option from: Credit Card: Visa, Mastercard and American Express. Google Pay, Apple pay, iDEAL, Bancontact, Paypal, Afterpay, Zip & Shop Pay.
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HOW LONG DOES AN ORDER TAKE TO ARRIVE?
We have a large range of products on our online store and not all these items are held in stock. Some items will be drop shipped from the New Zealand importer. If the importer is out of stock of your ordered item, we will notify you. If any items in your order are out of stock you will have the option to backorder until the item arrives, have part delivery of your order or cancel the entire order. Note: you will only be charged for items sent to you.
Items are generally shipped within 3 days of placing your order. We deliver to all addresses within New Zealand and delivery usually takes around 1 week. Delivery costs are calculated when you confirm your order. We offer freight free ordering on all packages over $99+. If your order is under $99 we charge a flat rate of $9 for North Island. $12 for South Island, Waiheke Island and Rural delivery and $25 for Bike Frames/ Bikes or extra large/ heavy orders. We review these charges from time to time and the checkout system will reflect the current freight charge.
If you wish to pick up from our store, please select this option at checkout and you will not be charged a delivery fee. Our store is located at: 7c Empire Street, Frankton, Hamilton.
Velo Workshop
Monday-Thursday: 9am - 5pm
Friday: 9am - 5.30pm
Saturday: 10.30am - 2pm
Sunday: Closed for Riding
HOW CAN I TRACK MY ORDER?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
DO YOU SHIP OVERSEAS?
We currently only ship internationally to Australia.
Australia - Bike Frame (Big Box) - $130.00 NZD
Australia DLE Untracked (Letter Size Tiny Items) - $32.00 NZD
Australia Larger Parcels (Untracked) - $70.00 NZD
Australia Tracked (Small Parcel) - $60.00 NZD
Australia Untracked (Small Parcel) - $45.00 NZD
WHAT IF MY ORDER IS WRONG, LOST OR DAMAGED?
We will always do our best to make sure our customers are happy. Please see check out our Legal Policies here.
Use our Contact Us page, or contact us directly at shop@veloworkshop.co.nz
We treat every enquiry different, depending on the situation, but will help rectify it.
HOW MUCH DOES SHIPPING COST?
Shipping options are shown at checkout and will vary depending on the delivery address and the size of your physical items. All orders come with tracking which will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information.
Bike Frames & Bikes - $25.00 NZD
North Island Standard Shipping - $9.00 NZD
Rural Delivery Shipping - $12.00 NZD
South Island Standard Shipping - $12.00 NZD
Waiheke Island - Standard Shipping - $12.00 NZD
NZ Free Shipping on Orders $99+
Please allow up to seven (7) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use a range of courier providers and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control.
International Delivery
We currently only ship to Australia.
Australia - Bike Frame (Big Box) - $130.00 NZD
Australia DLE Untracked (Letter Size Tiny Items) - $32.00 NZD
Australia Larger Parcels (Untracked) - $70.00 NZD
Australia Tracked (Small Parcel) - $60.00 NZD
Australia Untracked (Small Parcel) - $45.00 NZD
WHAT IS THE SIZING CHART FOR YOUR APPAREL?
We provide a detailed sizing chart on each required product page to help you choose the right size. If these are missing they are also available on most manufacturers websites We recommend referring to this chart and measuring yourself for the best fit.
WHAT IF MY QUESTION ISNT ANSWERED HERE?
We would be happy to help you directly please email us at: shop@veloworkshop.co.nz
New Zealand Delivery
Shipping Options
Shipping options are shown at checkout and will vary depending on the delivery address and the size of your physical items. All orders come with tracking which will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information.
Bike Frames & Bikes - $25.00 NZD
North Island Standard Shipping - $9.00 NZD
Rural Delivery Shipping - $12.00 NZD
South Island Standard Shipping - $12.00 NZD
Waiheke Island - Standard Shipping - $12.00 NZD
NZ Free Shipping on Orders $99 Excludes Rural Delivery addresses+
Please allow up to seven (7) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use a range of courier providers and the tracking details will be emailed to you as soon as they become available.
International Delivery
Due to the large freight costs with most international shipping these days we have diabled international shipping. Sorry
Payment Options
On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay, Paypal, Afterpay, or Zip.
Transactions are processed immediately and in most cases your order will be shipped on the same or next work day.
If you do need to contact us about an order please do so here.
You can also check your order by logging in.
Delivery Policy
We have a large range of products on our online store and not all these items are held in stock. Some items will be drop shipped from the New Zealand importer. If the importer is out of stock of your ordered item, we will notify you. If any items in your order are out of stock you will have the option to backorder until the item arrives, have part delivery of your order or cancel the entire order. Note: you will only be charged for items sent to you.
Items are generally shipped within 3 days of placing your order. We deliver to all addresses within New Zealand and delivery usually takes around 1 week. Delivery costs are calculated when you confirm your order. We offer freight free ordering on all packages over $99+. If your order is under $99 we charge a flat rate of $9 for North Island. $12 for South Island, Waiheke Island and Rural delivery and $25 for Bike Frames/ Bikes or extra large/ heavy orders. We review these charges from time to time and the checkout system will reflect the current freight charge.
If you wish to pick up from our store, please select this option at checkout and you will not be charged a delivery fee. Our store is located at: 7c Empire Street, Frankton, Hamilton.
Velo Workshop
Monday-Thursday: 9am - 5.30pm
Friday: 9am - 5.30pm
Saturday: 10.30am - 2pm Closed for the Winter Months
Sunday: Closed for Riding
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@veloworkshop.co.nz. Please note that returns will need to be sent to the following address: 7c Empire Street, WKO, Hamilton 3204, New Zealand.
If your return is accepted, excluding incorrectly ordered items we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@veloworkshop.co.nz.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items) or gift cards. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at shop@veloworkshop.co.nz.